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App Store
Directly to your phone from App Store
HKC SecureComm App - Retirement POSTPONED
Important Notice: The Old HKC SecureComm App was due to be retired after the 9th of July 2024, but due to some ongoing technical issues and requests from customers to maintain the old app, this retirement has now been postponed. All outstanding technical issues will be resolved before the end of July 2024. We apologise for any inconvenience caused and we ask you to bear with us during this transition period.
The HKC SecureComm app was introduced in 2014. In May 2022 this was replaced by the HKC SecureComm 2 App. The original app uses old technology that is no longer supported, so you now need to upgrade to the new app.
We are making constant improvements to the HKC SecureComm 2 app and will be adding lots of new features and products to this app over the coming weeks and months.
Updating to the new HKC SecureComm 2 app couldn't be simpler! Go to the App Store or Play Store and download the new app. There is no charge to download the new App, and once the new App has been opened, a seamless process to migrate all sites from the old App will be given. This process only takes a second or 2!
Note: Please ensure to update the old app to the latest version before migrating sites. install the new app before uninstalling the old app to facilitate this migration process.
For more information, please read the Frequently Asked Questions below:
Download the new SecureComm2 App:
Google Play
Directly to your phone from Google Play
Look for this app icon when searching for the HKC SecureComm 2 app
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HKC SecureComm 2 App New Features
HKC SecureComm 2 App New Features
Updated design
A brand new design layout and great new features to provide an enhanced user experience
Biometric login
Customers can set up Fingerprint or Face ID so there’s no need to enter their user code every time they wish to log in to the app
Log History
Up to 100 log events are available within the app and users can now filter these events by date, set/unset or alarm event
Improved Inputs page
Input activation time option added which refreshes the zone list automatically and shows the last activated zone at the top of the list
Improved search
Better search options make it easier to find the site you’re looking for – very useful for users with multiple sites within the app
Dark Mode
Enjoy a visually comfortable experience in low-light environments with automatic adaptation to your phone's Dark Mode setting.
Security
Latest security updates to ensure your device and home security are fully protected
