Privacy Notice for SmartLink 700

Personal data required for use of the Services.

When an employee of an alarm system installer registers to use the Services as a user, we collect and store the following: name, email address and a password.  

Personal data processed based on use of the Services.

We process personal data when the Services are used, such as site(s) name and Installation ID, customer name, address, email address and system details and performance information.

We may transfer your personal data for the purposes set out above:

-    To organisations of the ASSA ABLOY Group, whether or not going to market as ASSA

ABLOY, that market, sell and support our solutions in your country. This includes Security & Risk Communications Ltd which provides the SecureComm service.

-    To third parties who provide customer support services connected to this product or its functions, but only to the extent necessary to provide these services, for example, to a third-party data centre who may store your personal data on our behalf.

-    When required by law, including to government agencies and institutions, where legally required. 

-    To a buyer or a potential future buyer of our business.

We do not sell or rent your personal data to third parties.

In the event that we transfer your personal data to countries outside the EU/EEA we use standard contractual clauses approved by the European Commission to ensure a sufficient level of protection for your personal data. 

We take measures to protect all personal data transferred to a third party, or to other countries, in accordance with applicable data protection laws. 

We store personal data for as long as necessary to fulfil the purpose for which the data has been collected, and in accordance with our internal record retention schedule. This means that we delete your personal data when such data is no longer necessary to process a request, or to manage your account or our client relationship. Statistics which have been anonymised may be saved for longer.  

In relation to the personal data that a Data Controller processes about you, you have the right to:

-    Request a copy of your personal data from its records;

-    Ask that it corrects or erases your personal data;

-    Ask it to stop processing your personal data, or restrict how it process it; 

-    Request the personal data processed about you is provided in a machine-readable format, which you are entitled to transfer to another data controller; and

-    Withdraw your consent to it processing your data for marketing purposes at any time.

If you would like to exercise one of these rights, you must direct your request to the alarm system installer, as the Data Controller.

If you have a complaint regarding the processing of your personal data you are entitled to report this to the ICO (Information Commissioner’s Office) if you are a UK resident at https://ico.org.uk/concerns  or to the Irish Data Protection Commission if you are an Irish resident at https://forms.dataprotection.ie/contact. 

Version 6 2022

Legal Notice

HKC App Services Terms and Conditions

Important note: Please read carefully all the terms and conditions of this agreement before you use HKC App services. Once you register and log in, you are confirming acceptance of all terms and conditions. The Privacy Notice informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the App. By using the App, you agree to the collection and use of information in accordance with the Privacy Notice.

Service Regulations

When using HKC App services, the user must comply with the following principles.

1)   Abide by the relevant regulations and policies of your country;

2)   Comply with all web service network agreements, terms and conditions;

3)   Login and use only through the HKC App;

4)   Do not use the service for any illegal activity, invasion of privacy or slander purposes;

App Upgrades

HKC reserves the right to upgrade and make adjustments at any time. App upgrades may require a relevant upgrade on the users’ equipment to the relevant operating system in order to access new functionality. HKC cannot guarantee support for old operating systems indefinitely. In addition, HKC retains the right to change or limit some of the functions on the App. The user accepts this and the possible impact of this.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We recommend that you never re-use any password or share your password with any third party to protect the security of your account. If you believe your account has been compromised, please notify HKC immediately. HKC cannot be held responsible for any losses resulting from your account being compromised.

Changes to this Legal Notice

This Legal Notice is effective as of date specified above and will remain in effect until further notice. We reserve the right to update or change our Legal Notice at any time and you should check this Legal Notice periodically. Your continued use of the Service after we post any modifications to the Legal Notice on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Legal Notice. If we make any material changes to this Legal Notice, we will notify you by placing a prominent notice on our website or in the app.

Jurisdiction

This Legal Notice applies to the use of HKC App’s to operate HKC smart products. In the event of any dispute all parties agree that the jurisdiction and laws of Republic of Ireland will be applied.

Contact Us

If you have any questions about this Privacy and Legal Notice, please use our Privacy Contact Centre.

Version 6: 2022

We may update this privacy notice from time to time in response to changing legal, regulatory or operational requirements. If we make any material changes to this Privacy Notice, we will notify you by placing a prominent notice on our website or in the app. Your continued use of the product after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this privacy notice, you should stop using the Services. 

If you have any questions about this Privacy Notice, please send an email to privacyuk@assaabloy.com.